Our customers find quick answers to most of their questions here.
Chat with one of our licensed home and auto insurance specialists.
- Does my auto insurance provide any coverage when I drive someone else's car?
- How do I make a claim?
- How to find my VIN or serial number?
- How to add or replace a car on my policy?
- How do I access online chat?
- Can I pay my bill or invoice online?
- Where do I get a claim form?
- Does my auto insurance provide any coverage when I rent a car?
- How do I switch insurance from one car to another car?
- I’ve never had a claim, so why has my insurance premium gone up?
You may have heard that Scotia Home & Auto insurance has a new insurance partner! As of April 2nd 2019, our home and auto insurance policies will be underwritten by Unifund Assurance Company, except in the province of Quebec where policies will be underwritten by Royal & Sun Alliance Insurance Company of Canada.
If your policy was renewed before July 1 2019, or you have yet to receive your notification of renewal outlining the change in underwriter, please
call 1.866.989.4754 for service and support.
24 Hours
24 Hours (Available to subscribed policy holders only)
Monday - Friday: 8am-6pm
Saturday: 9am-5pm
Your local time
Here is a support number you might find helpful if you are yet to switch providers under the new employee program.
1.888.277.6481