Our customers find quick answers to most of their questions here.
Chat with one of our licensed home and auto insurance specialists.
- How to find my VIN or serial number?
- How do I make a claim?
- Does my auto insurance provide any coverage when I drive someone else's car?
- How do I access online chat?
- Can I pay my bill or invoice online?
- How to add or replace a car on my policy?
- Where do I get a claim form?
- I’ve never had a claim, so why has my insurance premium gone up?
- How can I get a copy of my proof of insurance (pink slip)?
- Is there a charge for early cancellation of a policy?
You may have heard that Scotia Home & Auto insurance has a new insurance partner! As of April 2nd 2019, our home and auto insurance policies will be underwritten by Unifund Assurance Company, except in the province of Quebec where policies will be underwritten by Royal & Sun Alliance Insurance Company of Canada.
If your policy was renewed before July 1 2019, or you have yet to receive your notification of renewal outlining the change in underwriter, please
call 1.866.989.4754 for service and support.
24 Hours
24 Hours (Available to subscribed policy holders only)
Monday - Friday: 8am-6pm
Saturday: 9am-5pm
Your local time
Here is a support number you might find helpful if you are yet to switch providers under the new employee program.
1.888.277.6481